Use these steps if the media player has lost its network connection or Wi-Fi settings were not configured during initial setup. A lost connection is usually visible when screen content stops updating or an orange Valotalive icon appears on screen.
This applies to both Valotalive Managed and customer-managed Chrome OS media players.
What You Need
A mouse and keyboard
Wi-Fi SSID and password (SSID required only if the network is hidden)
Steps to connect
Attach a mouse and keyboard to the media player's USB ports
Power off the media player, wait 15 seconds, then power it back on.
While the Media Player is starting, press CTRL + ALT + S
This stops the Valotalive Kiosk app from launching and gives you access to network settings.
Select the time in the bottom right corner
Select Not Connected
Note: If you see your Wi-Fi network name with a signal strength indicator, the device is already connectedTurn on Wi-Fi - the media player will scan for available networks
Select your network and enter the password to connect Connecting to a hidden network:
Select Join other Wi-Fi networks
Enter the SSID and password
Click Connect
Select the Valotalive app from the bottom left corner of the screen to relaunch it.
Remove the mouse and keyboard
Your content Flow* will begin playing automatically.
Alternatively, simply reboot the media player after connecting — it will reconnect to the saved network automatically.
* Content Flow, to play automatically, requires pre-configured settings
For further support please contact us by sending an email to: support@valota.live or through the chat window.