Skip to main content

Why Is My Interactive Notice Board Not Working?

Troubleshoot the most common issues with the Valotalive Interactive Notice Board — including content not loading, apps not responding, and display issues.

Written by Leonie

The Power BI app is not loading and part of the screen is empty

  1. Wait a moment — a slower network connection can delay the load

  2. If it still does not load, reauthorize the Power BI integration:


My PowerPoint is not responding to any commands

Make sure you have activated and assigned an Interactive PowerPoint app to the Interactive Notice Board.

The standard Valotalive PowerPoint app is not interactive
and will not respond to commands.


My content is not responding to any commands

Make sure you have activated and assigned an Interactive My Content app to the Interactive Notice Board.

The standard Valotalive My Content app is
not interactive and will not respond to commands.


The tab names are overlapping

Use shorter tab names to keep the interface clean and easy to navigate.


👉 See Interactive Notice Board – Setup and Configuration FAQ for tab naming best practices.


Still Not Working?

Contact support@valota.live and include:

  • The App ID from the app's Information tab

  • Any error messages you received (written or screenshot)

Did this answer your question?