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Reauthorize your content integrations

Access tokens for third-party integrations expire periodically, which is the most common reason integrated content stops displaying. Reauthorizing your connection in Valotalive will resolve this.

Written by Leonie

How to reauthorize

Go to My account | Service Integrations and reauthorize the relevant integration.

The Reauthorize button is only visible to the app's owner. If you cannot see it, check the Owner field on the app's Information tab.

The Reauthorize button only appears for integrations where you are the owner. In this example, three Microsoft integrations are listed — Microsoft 365v, Microsoft 365 and Microsoft Planner — but only one shows the Reauthorize button.


Revoke vs. Reauthorize

These are two different actions — use them carefully:

  • Reauthorize – Renews the access token and restores the connection. Use this for routine token renewal or when content has stopped updating.

  • Revoke – Permanently removes the authorization and deletes all apps linked to that account. Only use Revoke if you need to completely disconnect all apps from a specific account.

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