The Power BI app is not loading and part of the screen is empty
Wait a moment — a slower network connection can delay the load
If it still does not load, reauthorize the Power BI integration:
Click Reauthorize next to the Power BI integration
👉 How to Reauthorize Your Content Integrations
Can I change a red status back to green directly on the screen?
Yes — a Team Lead can tap the screen during the huddle to update the status. This is the core of Active Performance Management.
By default, only the current day can be updated. Previous days cannot be changed unless configured otherwise in the app settings.
The tab names are overlapping
Use shorter tab names to keep the interface clean and easy to navigate.
👉 See Digital Tier Board – Setup and Configuration FAQ for tab naming best practices.
Still Not Working?
Contact support@valota.live or use the live chat in the Valotalive Dashboard and include:
The App ID from the app's Information tab
Any error messages you received (written or screenshot)
If the issue remains unresolved, we can transfer one of our own displays into your account for further investigation — just give us permission to do so.