Apps left side tabs
INFORMATION tab
The Information tab shows metadata about the app and any active errors or warnings.
Field | Description |
Custom App ID | A unique ID that Valotalive support uses for troubleshooting |
Source | The app type and where it gets its content. For example, MS Excel fetches data from the M365 cloud, while My Content Channel uses content uploaded by users |
Configuration last modified | The date the app’s configuration was last changed |
Owner | The user who owns the app. Only authorize connections (for example to Microsoft cloud) for apps you own |
App type | Digital Signage (used on info screens) or Embedded (used on intranets or other third-party pages) |
Error and notification reports
Field | Description |
Outstanding reports from players | Problems reported by the display hardware |
Outstanding source reports | Unresolved errors from the service platform or integrations |
Latest notification from the source | General errors and notifications from the service platform or integrations |
Reported app errors since yesterday | Recent app-level errors. Only visible when there are errors |
CONFIGURATION tab
Use the Configuration tab to set up the app’s content and behavior. The available settings depend on the app’s data source.
👉 App-specific setup guides: 2. Content apps
SOURCE tab
The Source tab shows the status of the content source and helps you diagnose delivery problems.
Field | Description |
Source | The type of content or data source, for example MS Excel or My Content |
Source is pushing data | ✅ Green checkmark: data is being transferred successfully. |
Latest content | The timestamp of the most recently delivered content. Compare it with when the content was last produced to check the app is working |
Current data | A small preview of the actual content. Not available for all apps |
Error reports
Field | Description |
Outstanding source reports | Errors from the content source, for example the Microsoft cloud |
Latest notification from the source | May include information about authentication keys or integration status |
ADVANCED MANUAL CONTROLS
Advanced manual controls: If the screen is still not updating after reauthorization, use Restart or Recreate.
USAGE tab
The Usage tab shows which Flows and Displays the app is assigned to. You can open any Flow or Display directly from this tab.
If the app is not assigned to any Flow or Display, it shows as unassigned. An app used inside a Multiview App (split screen) may also show as unassigned.
ACTIONS tab
In the Actions tab you can:
Rename the app
Copy the app’s link
Clone the appcopies the app and its settings. The clone has no display or flow assignments. The owner stays the same.
Delete the app. This removes it from all Displays and Flows
HELP
The Help tab gives a short introduction to the three core elements of Valotalive (Apps, Displays, and Flows) and links you to each of them in the Dashboard.