A Super Admin and other Company Admins with such permissions can manage user privileges, including locking Dashboard access, on the Company's users page.
To revoke admin privileges for an entire user group, navigate to the Organization page and edit the group's privileges via the settings wheel.
Removing Valotalive Permissions
For Individual Admins
Navigate to the Company's users page.
Locate the user whose admin privileges you want to remove.
Lock the user's account by clicking the red LOCK symbol
The accounts with the red LOCKED symbol are locked
Transfer Ownership After Account Lockout
If you lock an account, you may need to transfer the ownership of any associated Apps, Flows, or Displays to a new user.
How to Request a Transfer:
Contact our support team: You can reach us
via chat or
by emailing support@valota.live
We will complete the ownership transfer for you.
❗ Important Note on Authorized Apps:
If the App you are transferring requires authorization (e.g., uses an external service), the new owner must re-authorize the App immediately after the transfer to ensure the content continues updating on your displays.
Managing My Content Channel Manager Permissions
Go to the Apps page.
Find the specific My Content Channel app.
Click on its Configuration tab.
Manage the Content Manager credentials within this tab.
For more information, refer to My Content Channel - Add or remove Content managers
Delete an account from Valotalive
If you'd like to cancel the account or request the permanent deletion of an Admin account, please contact the Valotalive support team (Support@valota.live)