Valotalive

If you are unable to publish to My Content Channel, the most common reasons are missing access permissions or a file that exceeds the size limit. This article helps you…

Why can't I publish to My Content Channel?

If a sad face or broken file icon appears on your Valotalive display, the browser couldn't load the requested content. Here's how to fix it.

Why is my display showing a Sad face icon?

If your Power BI report has stopped updating or is not showing on your displays, follow these steps to identify and resolve the issue.

Why is My Power BI Report not showing on the displays?

If your Excel file was previously displaying on your screens but has stopped updating, follow these steps to identify and resolve the issue.

Why is my Excel App not updating on my displays?

If your display is online but showing blank pages instead of Excel data, follow these steps to restore the spreadsheet connection and data flow.

Why is my Excel App showing empty pages?

If your SharePoint news has stopped updating or is not showing on your displays, follow these steps to identify and resolve the issue.

Why is SharePoint News not showing on Displays?

Troubleshoot Viva Engage (formerly Yammer) content that is not showing or not updating on your Valotalive displays.

Why aren't Viva Engage messages showing on the displays?

How to proceed when authorizing your MS account in Valotalive ended up in notification Need admin approval.

Need admin approval with your M365 applications and Microsoft integrations

Troubleshoot the most common issues with the Valotalive Digital Tier Board — including content not loading, apps not responding, and status update questions.

Why Is My Digital Tier Board Not Working?

Troubleshoot the most common issues with the Valotalive Interactive Notice Board — including content not loading, apps not responding, and display issues.

Why Is My Interactive Notice Board Not Working?

Changed your Microsoft (or Google) password or had an access token expire? Your Valotalive content may have stopped updating. This article explains how to re-authorize your connection and get everything…

How to reauthorize an app in Valotalive

Your Google Slides aren't showing on your display? This guide walks you through the most common causes — from connection errors and filters to authorization issues — so you can…

Why aren't my Google Slides showing on my display?

Troubleshoot Microsoft Teams Channel content that is not showing or not updating on your Valotalive displays.

Why aren't any Teams Channel messages showing on my display?

Your PowerPoint slides have stopped showing or aren’t updating on your display? This guide walks you through the most common causes — from connection errors to file picker issues —…

Why aren’t my PowerPoint slides showing on my display?

Your MS Planner board has stopped showing, or the tasks aren't updating on your display? This guide walks you through the most common causes — from connection errors to plan…

Why is my MS Planner not showing on my display?

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Troubleshooting guides and FAQs for individual Valotalive apps. Use this collection when an app is not working as expected, content is missing, pages appear blank, or you see error messages in a specific app on your digital signage display.

App-specific troubleshooting

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Try using different keywords or checking for typos.

Try selecting a different update date range.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.