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The My Content Channel app only shows content that has been actively published by your team. An empty screen means one of the following:All previous posts have expired and are no longer scheduled for display

The My Content Channel app is not assigned to any display

No content has been published to this channel yet

All previous posts have expired and are no longer scheduled for display

- The My Content Channel app is not assigned to any display
- No content has been published to this channel yet
- All previous posts have expired and are no longer scheduled for display

The My Content Channel gallery is empty - posts have expired or no content has been published yet.

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👉 <a href="https://help.valota.live/en/articles/6121086-how-to-add-an-app-directly-to-a-single-display">How to add an App directly to a single Display</a>

👉 <a href="https://help.valota.live/en/articles/6103764-how-to-assign-a-flow-to-a-display">How to Assign a Flow to a Display</a>

Note: The Display Preview tool does not support video playback - if you are checking a video, it will appear missing in the Display Preview even when it plays correctly on the actual screen.

No content in the My Content Channel's gallery

Publish new content to the channel to get it showing on screen again. 

👉 <a href="https://help.valota.live/en/articles/6254626-my-content-channel-how-to-publish-messages-videos-images-with-my-content-channel">How to publish messages with My Content Channel App</a>.

If your My Content Channel app is not showing anything on screen, the most likely cause is that all posts have expired or no content has been published yet.

Why is My Content Channel App not showing any content?

No tickets or conversations found

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Try using different keywords or checking for typos.

Try selecting a different update date range.

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Why is My Content Channel App not showing any content?

Why It Happens

How to Fix It

App not assigned to a display

👉 How to add an App directly to a single Display

👉 How to Assign a Flow to a Display

No content in the My Content Channel's gallery

👉 How to publish messages with My Content Channel App.