Common triggers for needing to reauthorize:
You recently changed your Microsoft or Google password
Your IT team rotated credentials or updated OAuth policies
Content from a Microsoft or Google app has stopped updating
You were directed here after revoking access on the Microsoft or Google side
How to reauthorize
Go to My account → Service Integrations
Find the relevant Microsoft or Google integration
Click the Reauthorize button and follow the sign-in prompts
Can’t see the Reauthorize button? Only the app owner can reauthorize. Check the Owner field on the app's Information tab to find out who to contact. |
Reauthorize vs. Revoke — what’s the difference?
These are two distinct actions with very different outcomes:
Action | What it does | When to use it |
Reauthorize | Renews the access token and restores the connection | Password changed, token expired, content stopped updating |
Revoke | Permanently removes authorization and deletes all apps linked to that account | Only when completely disconnect all apps from a specific account |
⚠️ Do not use Revoke if you only want to refresh your connection. |

