Valotalive

How to proceed when authorizing your MS account in Valotalive ended up in notification Need admin approval.

Need admin approval with your M365 applications and Microsoft integrations

A disturbed network connection could be one reason for no content being visible on the Display, the Display in Valotalive turns red.

A Display is red in Valotalive

Content is not updating - what to do, how to fix the issue?

You encountered an error trying to access a My Content Channel App.

No access to a My Content Channel

Why is the content distorted? Are you experiencing "too small" content? Discover common causes and fixes here.

Screen Content Mismatch: Why Your Content Looks Off

If you can see just a black screen, check if the Display source has changed.

The Display source has changed

In this article you will find helpful information about how to bring the content back to your Display.

Why does the Display not show Content?

Turn on email notifications that will alert if some App needs attention.

Use notifications to get alerts from Apps in Valotalive

If the network connection for your Valotalive Display has been lost, you can use these instructions to try to restore the connection.

How to Reboot the Valotalive Media Player

Scroll through and find the issue that best matches what you are experiencing and find the first steps to troubleshoot and fix the issue.

1st level troubleshooting related to Valotalive Digital Signage

Here's a general guide for creating and configuring a self-signed certificate. The exact steps may vary slightly depending on your operating system and web server.

Configuring a Self-Signed Certificate

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Advice and instructions to solve problems

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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