Valotalive

How to proceed when authorizing your MS account in Valotalive ended up in notification Need admin approval.

Need admin approval with your M365 applications and Microsoft integrations

Turn on email notifications that will alert if some App needs attention.

Use notifications to get alerts from Apps in Valotalive

If your info screen is online but failing to display Excel data, use this guide to resolve the issue. If the screen shows blank pages despite other content updating correctly,…

Excel App Showing Empty Pages

Display blank or showing only logo? Don't worry! This guide helps troubleshoot content issues, covering general and app-specific reasons 💪

Why Isn't Content Showing on Your Display?

A disturbed network connection could be one reason for no content being visible on the Display, the Display in Valotalive turns red.

A Display is red in Valotalive

Content is not updating - what to do, how to fix the issue?

Trouble accessing My Content channel? It might be your email or an old link.

No access to a My Content Channel

Why is the content distorted? Are you experiencing "too small" content? Discover common causes and fixes here.

Screen Content Mismatch: Why Your Content Looks Off

If you can see just a black screen, check if the Display source has changed.

The Display source has changed

If the network connection for your Valotalive Display has been lost, you can use these instructions to try to restore the connection.

How to Reboot the Valotalive Media Player

Find the issue you are experiencing below for quick steps to resolve it.

Quick Troubleshooting Guide: Valotalive Displays

Here's a general guide for creating and configuring a self-signed certificate. The exact steps may vary slightly depending on your operating system and web server.

Configuring a Self-Signed Certificate

Here you can find some common setup and operational questions regarding the Digital Tier Board

Digital Tier Board Troubleshooting and FAQ

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Advice and instructions to solve problems

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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